Frequently Asked Questions
You can register from below link; Register (Click on it and will be re directed to the SIGNUP page)
If you already a customer of Patanjali, then you may request a password with the e-mail address known to us. (which registered to Patanjali.net)
For the time being, the website is based on create a quote list and get offers. For to finalise the order, if the prices accepted by customer, then remain operation will be decided between customer and sales representative in directly conversations.
We accept all major Debit/Credit Cards on our website including Swadeshi samridhi Card.
If you require further assistance please contact us on Email : Customercare@orderme.co.in or Contact : 1860-1800-180 / 01334-610100.
This could be due to the following issues:
- Check if there is a Payment decline. Please click here to know more about Payment issues.
- The item you have selected is out of stock.
- There is some technical or internet connectivity issue.
- Undeliverable to selected location/pin code.
To track your package:
- Go to Your Orders.
- Check the Delivery partner name and AWB
- Track the AWB on the courier partner website.
Note:If your package was marked as delivered and you have not received the package, contact us within 2 days of the order being marked as delivered.
If you are dissatisfied with the product's quality, you may file a complaint with the product within 24 to 48 hours of delivery by providing pictures of the damaged product and unboxing video of missing items along with the six sides of the carton box.
Refund timeline will depend upon the mode of payment done by you. For bank account it will take 5-7 working days and For Swadeshi samridhi card it will take 2-3 working days.